•  Network Hardware & Software Support

•  Wireless Networking Solutions

•  Network and PC Security

•  Software Installations and Upgrades

•  Critical Data Backup Solutions

•  Virus and Spyware Removal

•  VPN and Remote Access Solutions

•  Website Hosting and Design

•  Desktop PC Troubleshooting & Diagnostics

•  Email Hosting and Setup

We will install, configure, and maintain Servers, Desktops, Firewalls, Routers, Switches, etc.  We have experience with most of the popular equipment from leading manufacturers including:  Dell, HP, Cisco, 3com, D-Link, Netgear, SonicWall, and many more.

We can help to configure new computer systems and network equipment that will fit well within your specific network environment.  We always have your best interests in mind.  Our team is constantly receiving new training to stay on the cutting edge of technology solutions, however, we will only recommend solutions that have been tested to work consistently over time.

We have experience installing and configuring many different versions of Microsoft Windows and many different distributions of Linux.

Network operating systems are only secure and reliable if they are consistently updated and new patches are installed.  Our team will make sure your network is well defended against outside attacks.

There are two points of interest when it comes to securing your company’s computer network - securing against an external network and securing the internal network.

The first line of defense is the main point of entry from the Internet or other external networks.  We can install and maintain firewall devices that will enforce the access policies and services allowed to authorized users.  Along with the firewall, an Intrusion Prevention System (IPS) will help to detect malware such as computer worms and will monitor network traffic for suspicious events, such as Denial of Service (DoS) attacks.  And to further protect the network, a perimeter anti-virus and email scanning device is recommended.  For most small businesses, we like to provide one device that can handle all of the firewall, IPS, anti-virus, and email scanning duties.  This helps to simplify installation and ongoing support, not to mention is a better value for our customers.

The second line of defense is inside your own internal network.  This means securing the company servers and desktop workstations.  The company server needs to be monitored and updated with the latest software updates to ensure it is secured against new threats.  The company server is also responsible to correctly authenticate the network users and provide access to specific company files.  The individual desktop workstations can also be secured by keeping the operating system up to date and running local anti-virus and anti-spyware software solutions.

Let’s face it – your company data is invaluable.  There is no room for error when it comes to securing and protecting your company data.

Our team has experienced a number of different company environments where the needs and policies vary for backing up data.  We have provided “one-button” backup solutions for small businesses to larger tape library systems that can automate tape changes.  In both cases, the goal is simple:  protect the company data and provide a way to secure it by taking the backup off-site.

We will work with you to discover the most effective solution for your needs.

A Virtual Private Network (VPN) is a hardware/software solution that allows secure communications between two networks using a public network such as the Internet.

The keyword here is “secure”.  All data sent from the first network to the second network is encrypted in a secure tunnel of communication.  So, even though the communication is happening over the public Internet, no one else will be able to intercept the data being sent.  The data is also encrypted and secure on the trip back to the originating network.

You may have heard of VPN’s, but you may not know how productive they can make your employees.  The VPN allows your employees to work from home and access the company files as if they were sitting at their desk in the office.  This will help to reduce costs because if a small change or update needs to be made to a file on the weekend or late in the evening, your employees can make the changes from their home computer, securely and simply.

There are a number of “software only” products out on the market that we can also help you setup and configure for remote access.

If your computer is acting “strangely” or is just not performing how it used to, our team can help.  It is important for your desktop computers to work efficiently and maintain a connection to the company network.  Whether it is hardware or software related, we can effectively troubleshoot problems and perform diagnostics on your company’s desktop computers.

The new trend in networking these days is to “lose the wires”.  Wireless networking can streamline your company network because there is no need for the extra time or costly installation of new cable.

Plus, it can give your employees the freedom to “roam” throughout the office, while staying connected to the network with their laptops or PDA’s.  However, wireless networking needs to be setup correctly in order to maintain privacy for your company data.  Our team is experienced in installing and configuring wireless networks that are completely secure using the latest protocols and encryption for your data.

Our team can assist you or we can fully deploy applications across your company network.  Whether it is a network OS, enterprise application, or single desktop install, we have the experience to get you setup with your new software.  You may feel more comfortable having one of our techs “by your side” as you begin to install or upgrade new software.  Or you may prefer our team to completely handle the new software installation and configuration.

Version upgrades can sometimes go smoothly, but it can also take experience and patience to perform a successful software upgrade.

Have you noticed weird pop-up messages on your computer screen or realized that the computer’s performance has slowed to a crawl?  It may be the first sign of a software virus or spyware application that is hurting the productivity of your office computers.

And if one computer is infected (depending on the threat), chances are that the network may be compromised.

We have had a lot of success using software tools to diagnose the entry point of the virus or spyware and then eliminating the threat from your company network.  Let our team decipher the mystery and get your network running efficiently and securely.

In order to have a company website, you need two things:  a website that has been designed in an industry standard format and a server where the website is stored, which allows people to view your website.

Website Design – we like to include your team to help design the company vision for promoting your business on the Internet.  Together we will come up with the message and then our team will work hard to make it a reality.

Website Hosting - For most small businesses, it does not make economic sense to host your own website server.  That being said, you may have valid reasons for wanting a website server in your office location.  Let our team help you to understand the pros and cons of having one of the largest website hosting companies manage your website.  Our company is also a client.

Email has become one of the most important communication tools with your employees and with your customers.  Your company needs a reliable server that is constantly updated in order to ensure your email is always working.  If you are currently running your own email servers at your office, our team can assume the responsibility of software maintenance and backup.  If you are looking for a new email solution, we can help you to understand the pros and cons of outsourcing your email service to a reliable hosted solution.

You can give your employees access to their email with an email client running on their work computer or using a web-based email client.  The web-based email client also allows your employees access to their email from any Internet connection in the world.